Heidi Arntzen

Reaching out for support can feel hard — especially when you’ve been carrying a lot on your own for a long time. I offer a calm, down-to-earth, space where you can talk openly, feel genuinely understood, and work toward change at a pace that feels right for you.

I am a qualified Social Worker providing counselling. My approach is warm, collaborative, and practical. I believe therapy works best when you feel safe, respected, and able to be yourself without judgement. I have experience with supporting adults across mental health and alcohol and other drug (AOD) settings. My work focuses on helping people better understand themselves, strengthen coping skills, and move toward meaningful and sustainable wellbeing.

Many people I work with are used to being the one others rely on, and therapy becomes a rare space where they can finally focus on their own needs. Together, we explore what’s been feeling overwhelming or stuck, while building insight and practical strategies that support real, sustainable change.
I support adults experiencing:

Anxiety, stress, and overwhelm

Depression and low mood

Burnout and compassion fatigue

Life transitions and adjustment challenges

Alcohol and other drug use (AOD), harm reduction, and recovery support

Trauma-informed support

Grief

Emotional regulation and coping skills

Self-esteem and identity development

Relationship and family stress.

Alongside my professional experience, I also bring personal lived experience supporting a loved one through significant mental health challenges, as well as navigating breast cancer. These experiences have shown me just how isolating and overwhelming life can feel at times, and how important it is to have someone who truly listens without judgement. I understand that opening up isn’t always easy, and I aim to create a warm, safe space where you can feel heard, supported, and able to move forward at a pace that feels right for you.

My work is grounded in person-centred, strengths-based, and trauma-informed practice. I aim to balance emotional support with practical tools that you can use in everyday life.

I draw from evidence-informed approaches including:

Motivational Interviewing

CBT-informed strategies

Strength Based

Solution-Focused Therapy

Psychoeducation and skills development

My style is warm, calm, and collaborative rather than directive. We work together to understand what is happening for you and to find strategies that genuinely fit your life and values.

If you’re unsure whether therapy is right for you, that’s completely okay — we can begin with a conversation and take things one step at a time.